STANDARD TERMS AND CONDITIONS OF SALE

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3. Black Kite Immigration (RCIC Regulated Immigration Consulting Firm)
4. 1. Acceptance of Terms
5. By accessing this website, purchasing any service, or engaging Black Kite Immigration (“we”, “us”, “our”), you agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws including the regulations of the College of Immigration and Citizenship Consultants (CICC).
6. If you do not agree, you must not use our services.
7. 2. Regulated Immigration Services Disclosure
8. Black Kite Immigration is a Regulated Canadian Immigration Consultant (RCIC)-owned and operated practice. All immigration-related services are provided in accordance with the Immigration and Refugee Protection Act (IRPA) and the CICC Code of Professional Conduct.
9. We are not affiliated with Immigration, Refugees and Citizenship Canada (IRCC).
10. 3. Scope of Services

11. Our services may include but are not limited to:

    • ATIP / GCMS notes requests

    • Application review and document checklist preparation

    • Immigration form preparation and submission support

    • Representation services (where formally retained)

    • Advisory and consultation services

Important:

We do **not guarantee:

12. • visa approval

    • processing timelines

    • positive outcomes of any application**

Final decisions are made solely by IRCC or relevant authorities.

4. Client Responsibility

Clients acknowledge and agree that:

13. • All information and documents provided are true, complete, and accurate

    • The client is fully responsible for the authenticity of all submissions

    • Any misrepresentation may result in refusal, inadmissibility, or legal consequences under IRPA

We are not liable for outcomes arising from false, incomplete, or misleading information provided by the client.

5. Authorization & Representation

Where representation is required:

14. • A valid Use of Representative Form (IMM 5476) or equivalent authorization must be signed

    • Representation begins only after written confirmation and payment

    • We may act as authorized representative only within the agreed scope

Without formal authorization, services are strictly advisory/support only.

6. Fees & Payment Terms

15. • All fees are listed in CAD and/or CAD equivalent unless stated otherwise

    • Payment is required in advance unless a written agreement states otherwise

    • Government fees, translation, courier, biometrics, medicals, and third-party costs are not included unless explicitly stated

    • All payments are non-transferable between services unless approved in writing

7. No Refund Policy (or Limited Refund Policy)

Due to the nature of immigration services:

16. • Fees are non-refundable once work has begun

    • Refunds (if any) are at our sole discretion and only as outlined in a signed service agreement

    • No refunds are issued for delays caused by IRCC or other authorities

    • Refund eligibility does not apply where incorrect information was provided by the client

8. ATIP / GCMS Service Disclaimer

For ATIP / GCMS notes services:

17. • We act only as a facilitator for submission requests

    • Processing time is determined by IRCC and is outside our control

    • We are not responsible for delays, incomplete disclosures, or IRCC refusals of disclosure

9. Limitation of Liability

To the maximum extent permitted by law:

18. • Black Kite Immigration shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of our services

    • We are not responsible for loss of immigration status, refusal, delays, or financial losses caused by IRCC decisions

Our total liability shall not exceed the fees paid for the specific service engaged.

10. Indemnification

You agree to indemnify and hold harmless Black Kite Immigration, its RCIC, employees, and affiliates from any claims, losses, damages, or legal actions arising from:

19. • Misrepresentation by the client

    • Use of false or incomplete documents

    • Breach of these Terms

    • Client misuse of services

11. Confidentiality

We maintain strict confidentiality of all client information in accordance with CICC regulations.

However, confidentiality does not apply where:

20. • Required by law or court order

    • Disclosure is required to IRCC as part of representation

    • Fraud or misrepresentation is suspected or identified

12. Intellectual Property

All website content, templates, documents, and materials remain the property of Black Kite Immigration and may not be copied, reproduced, or redistributed without written consent.

13. Third-Party Services

We may rely on third-party systems (e.g., IRCC portal, payment processors). We are not responsible for:

21. • Service interruptions

    • System failures

    • Errors or delays from third-party platforms

14. Communication

Clients agree that:

22. • Communication may occur via email, phone, or secure platforms

    • It is the client’s responsibility to respond in a timely manner

    • Failure to respond may affect deadlines or outcomes

15. No Legal Guarantee

We do not guarantee:

23. • approval of any application

    • issuance of visas, permits, or status

    • acceptance of any submission by IRCC

All services are provided on a “best efforts” professional basis.

16. Termination of Services

We reserve the right to terminate services if:

24. • Client provides false or misleading information

    • Client behaves abusively or unprofessionally

    • Continued service would breach legal or professional obligations

17. Governing Law

These Terms shall be governed by the laws of Ontario, Canada, and applicable federal immigration legislation.

18. Amendments

We may update these Terms at any time. Continued use of our services constitutes acceptance of updated Terms.

19. Contact Information

Black Kite Immigration

RCIC Licensed Practice

Email: info@blackkiteimmigration.ca